The invisible, cumulative loss of productivity, retention, and innovation driven by internal nervous system dysregulation (fight, flight, freeze, or fawn).

When a leader or employee is "taxed," their nervous system prioritizes survival (defensiveness, perfectionism, or withdrawal) over performance.

A play on "Human Capital Management," the Human-Centric Manager is a leader who understands that their primary ROI is the regulation of their own internal state. By leading from the C.O.R.E. Capacity Framework™, they eliminate the "Tax" and create a secure system where employees can move from survival to high-performance innovation.

A physiological state where the body has both the "gas" and the "brake" pressed at the same time. You are physically present and appearing to work, but your internal system is bracing. This often looks like procrastination, "busy work" that doesn't move the needle, or a total lack of creative problem-solving. It is the body’s way of staying safe when it feels overwhelmed by the environment.